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We supply a trampoline style bed. We recommend you bring along any bedding which smells like home. If you want to bring any toys or treats you are more than welcome.
Please bring along any leads, halters or harnesses that they are used to.

What to bring

Vaccinations Requirements.
Dogs must be up to date with their C5 vaccination or higher (within the last 12 months). If they are overdue or this is their first one, it must have been administered within at least 14 days prior to boarding. Proof of vaccination must be provided at the time of check in or earlier.

All dogs must be fully up to date with worming. If your dog is due for monthly heart worming while they are with us, we will happily administer this to your pet. Please provide your dog’s tablet with the date required for administration written clearly on the packet.

Behavior requirements.
Dangerous, aggressive, or extremely timid dogs will not be accepted. 
Hounds Hilton staff must be able to safely enter a kennel pen without any aggressive or timid behavior from your dog. We must be able to handle your dog (attach lead or harness safely and walk with the dog). This is necessary if we need to transfer your dog to a different pen/area or if your dog requires medical attention during their stay.
You must tell us if your dog has medical conditions or allergies, is aggressive or timid towards humans or other dogs, can jump high fences, fears storms or loud noises, is known to dig holes or any other useful information concerning your dog.

Do not try to board your dog if:
-They are unwell or have a new injury where they require crate rest, daily redressing or wearing a cone.
-They are younger than 16 weeks.
-They are unvaccinated.
-They are extremely aggressive or extremely timid towards dogs or people.

Hounds Hilton is a happy and safe environment, and we aim to keep it that way!

Admission Requirements

Meals

Each dog is fed twice a day, unless otherwise requested.

We feed them Black Hawk Lamb & Rice dry food. This is a highly nutritious, holistic food with no artificial colours or preservatives. It is hormone and GMO free.

If you dog requires a special diet or you prefer to BYO. You can supply your own meals or biscuits at no extra cost.

If you choose to BYO meals for your dog(s), we ask that you individually portion out each meal into zip lock bags or similar to avoid any confusion with feeding measurements.

Medication

If your pet requires medication we are happy to administer any medications during their stay at no extra charge to you. Please ensure your dog’s medication is labelled.

Veterinary Care

Veterinary advice will be sought if, in our opinion, your pet requires any medical attention during their stay with us. Any costs involved will be the responsibility of the owner. We ask owners to nominate their preferred veterinary clinic should we need to seek medical attention for your dog. If it is out-of-hours for your veterinary clinic the emergency on call vet will be contacted. We will notify you and keep you updated on the situation.

Peak Season Booking /Cancellation Policy 

For Christmas, New Years and Easter bookings, a $50 booking deposit is required to secure your booking. This fee is due at time of booking and is NON refundable.

Christmas, New year and Easter stay charges are to be fully paid at time of check in. No refunds or credits are given for early holiday returns.

Location

33103 Brand HWY, South Greenough, 6528 WA
We are located on the Brand Highway in South Greenough, making it convenient for you to drop off or pick up on your way to Perth. We are approximately 39km south of Geraldton (8km south of the S-Bend) and 27km north of Dongara.

Terms and Conditions

All dog owners must agree with Hounds Hilton terms and conditions. Please click here to view.

Opening Hours

Email/phone hours: Monday - Friday 8am to 4pm. 
ARRIVAL BY APPOINTMENT ONLY.
We allow you to make your arrival times between 8am to 4pm daily. PLEASE INCLUDE ACCURATE ARRIVAL TIMES in your booking!!!!
For example - do not leave the arrival time at the default 8am and assume you can just arrive any time without notice. If you have not told us your arrival time or arranged to confirm closer to booking date, please do so as soon as possible.

Why we charge per calendar day

In most cases, our boarding guests arrive in the morning and depart in the afternoon, allowing them a full day of of care at Hounds Hilton (this is unlike hotels where check in is strictly in the PM and check out is in the AM). Once a suite has been allocated to a customer and their dog, it cannot be used for another customer, hence why we charge per calendar day.